At dcrgqshytn.xyz, we want our customers to be completely satisfied with their purchases. If for any reason you are not happy with your order, we offer a flexible return and refund policy to ensure your shopping experience with us is as pleasant as possible.
Returns If you wish to return an item, please contact us at [email protected] within 14 days of receiving your order. We will provide you with a return authorization and shipping instructions. Items must be returned in their original condition, with all tags and packaging intact.
Refunds Once we receive your returned item(s), we will inspect them to ensure they are in their original condition. If everything is in order, we will issue a refund within 14 days of receiving the returned item(s). The refund will be issued to the original payment method.
Please note that shipping costs are non-refundable, except in cases where the item(s) received are damaged or defective. Customers are responsible for the cost of return shipping, unless the item(s) received are damaged or defective.
Exchanges At this time, we do not offer exchanges. If you would like to exchange an item, please follow the return process and place a new order for the item(s) you wish to receive.
Shipping We offer free shipping on orders over 68 euros. For orders under 68 euros, a flat rate shipping fee of 7 euros will be charged at checkout. Orders will be shipped within 1-3 business days of purchase.
Thank you for shopping with us at [Store Name]! If you have any questions or concerns, please don’t hesitate to contact us at [email protected].